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DEPARTMENT OF SHIPPING
MINISTRY OF SHIPPING
This charter is the declaration of our commitments to achieve excellence
in the implementation of policies and procedures of the Department of
Shipping for the benefit of shipping in general and for the seafarers,
ship owners, passengers and public at large.
OUR RESPONSIBILITIES ARE:
l Administer the Merchant Shipping Ordinance 1983, and the Inland
Shipping Ordinance, 1976. For this reason a 2- tier structure of survey
and certification at four district level has been set up to provide
speedy and inexpensive service to the ship owners, seafarers, passenger
and others related to shipping;
l Administer the national and international standards of shipping to the
inland and seagoing ships through survey and inspection.
l Administer the standards for the seafarers by conducting examination
and certification for various grades of examination for inland and
international shipping;
l Monitor after survey conditions of the vessels and take appropriate
steps to check any unlawful practices and ensure safe operation of
watercraft across the country; and
l Administer the Bangladesh Flag Vessels (Protection) Ordinance 1982 and
the rules made there under.
OUR COMMITMENTS
We are committed to:
l Making each and every watercraft safe and secured for carrying
passengers and goods across the rivers and oceans;
l Dealing with all applications received under the provisions of the
Merchant Shipping Ordinance and Inland Shipping Ordinance and the Rules
made there under;
l Giving prompt attention to public grievances and dispose them off
with-in the time frame set out in the Annexure;
l Taking all possible steps, including amendment of the Inland Shipping
and Merchant Shipping ordinance and Rules made there under wherever
required facilitating the speedy disposal of cases filed;
l Providing on the department's website, all information that may be
useful to the public including information relating to the various laws
administered by the Department, Passenger Welfare Fund,
fax/telephone/E-mail address of officers dealing with various subjects
in the Department and to regularly update such information;
l Dealing with the representations made by or on behalf of any
seafarers, ship owners, passenger and public; and
l Providing every possible assistance to seafarers, ship owners,
passengers and public at the Service Counter of the Department at the
BIWTA Bhaban Dhaka.
l Interface with attached/subordinate offices on the issue of :
1. Seafarers dispute with ship owners
2. Unseaworthy ships
Subordinate Offices:
1. Mercantile Marine Department, Chittagong
2. Directorate of Seamen and Emigration Welfare, Chittagong
3. Government Shipping Office, Chittagong
4. National Maritime Institute, Chittagong
5. Marine Academy, Chittagong (for training matters)
6. Inspectorate of Inland Ships, Dhaka.
OUR EXPECTATIONS
We expect the applicants to file their applications with all necessary
information to enable expeditious processing of their requests.
We expect the passengers to be aware of their responsibilities and
rights and exercise them while travelling by ships.
HELP LINES
Contact Service Counter of the Department of Shipping at BIWTA Bhaban,
141-143 Motijheel C/A Dhaka 1000:
1. Chief Nautical Surveyor, Tel. No.9553584, Mob: 01713110138 for
nautical matters relating to inland and oceangoing ships and for matters
relating to any service provided by the Department of Shipping.
2. Chief Engineer and Ship Surveyor, Tel. No. 9550867 for engineering
matters relating to inland and oceangoing ships
3. Director, Tel. No. 9551158 for other matters relating to inland and
oceangoing ships.
For further information regarding service provided by the Department of
Shipping contact Department's website http://www.dos.gov.bd.
In case the services mentioned in the charter are not provided within
the prescribed time frame, users/clients may contact the Director
General, Department of Shipping (Telephone Number: 9555128-9).
Annexure
Time frame for dealing with applications under the MSO and ISO and Rules
made thereunder.
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| 1. |
(a) Registration of ships under the MSO and ISO. |
Within 15 days from the date of receipt of a complete
application. |
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(b) Return of incomplete application forms for removal of deficiencies. |
Within 7 days from the date of receipt. |
| 2. |
Application for plan approval under the provisions of plan Approval
Rules. |
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(a) Initial processing of application
and return of incomplete application. |
Within 45 days from
the date of receipt of the application. |
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(b) Return of incomplete application |
Within 10 days |
| 3. |
(a) Application for revalidation of certificate. |
Within 3 days from
the date of receipt of complete application. |
| (b) Return of
incomplete application form for removal of deficiencies. |
Within 2 days from
the date of receipt of the application. |
| 4. |
(a) Application for
any other matters |
Within 10 days from
the receipt of the application. |
| (b) Return of
incomplete Application Form or application not routed through properly |
Within 5 days from
the date of receipt of the application. |
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Service of the Department of Shipping
1. Inland Vessel Registration
2. Issuance of Inland Vessel Survey Certificate
3. Examination & Certifications of Seafarers
4. Examination & Certification of Inland Engineer/Master/Driver of
Inland Ships
5. Examination & Certification of Fishing Vessel Officers
6. Revalidation of Certificate of Competencies
7. Plan Approval for Inland Ships
8. Issuance of NOC for CDC for direct entry Cadet/Officer of Seagoing
Vessels
9. Issuance of NOC & ID to passport holder seafarers for joining vessel
at foreign port
10. NOC for import of scrap vessels
11. Issuance of Manning Licence to the manning agent to recruit sea to
the foreign ships
12. Issuance of Ship Surveyor Certificate.
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